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COMMON QUERIES

IS MILLIONS BEAUTY A CRUELTY-FREE BRAND?

Our lashes are cruelty-free. Our lashes are made using synthetic material and plant based products. No product is created by or tested on animals.

ARE YOUR LASHES VEGAN?

Our lashes are Vegan. Our lashes are made using synthetic material and plant based products. No product is created by or from any animal.

IS EYELASH ADHESIVE INCLUDED WITH MY PURCHASE?

Eyelash adhesive is NOT included in your purchase. However, we do sell eyelash adhesive separately. We currently do not have our own brand but in the mean time you can shop other branded adhesives on our website.

WHAT IS YOUR RETURN POLICY?

Due to the nature of our product and for hygiene reasons we DO NOT offer refunds. All purchases are final. If you have a problem with a product please contact us immediately after receiving it within the 14 days of purchase date. To contact us now, click here.

HOW LONG DOES MY ORDER TAKE TO PROCESS?

Upon receiving your order confirmation email notification, your order can take between 1-3 business days to process and ship. 

DO YOU OFFER A TRACKING SERVICE?

We use Royal Mail to send our products 1st class or Signed 1st class. We do not include Royal Mails tracking service in our delivery options for our UK customers because it is expensive. If you would like your items to be tracked then this can be available by contacting us to pay the tracking cost using paypal. Requests must be before your purchase so we can advise you what to do. Any requests after purchases cannot be guaranteed.

DO MILLIONS BEAUTY OFFER A PROFESSIONAL MUA DISCOUNT?

Yes! MB is proud to offer Makeup Artists and Salons a 55% discount on their lash purchases. We love to support as much as we can whether you're a professional or just starting out. If you're forever restocking your lashes then we have got you covered with our amazing discount. We have tried to make the process as simple as we can so you can save save save and go!
To qualify for the discount all you have to do is add a minimum of 20 pairs of lashes to your cart and use the discount code 'PRO18' at checkout.
Bundles, multi-packs and accessories are not included.
It's that easy x 

WHAT ARE THE FALSE EYELASHES MADE OF?

Our lashes are made from a synthetic fibre and cotton is used for the lash band.

HOW MANY TIMES CAN YOU REUSE A PAIR OF FALSE EYELASHES?

Our lashes are durable and can be re-used up to 20 times with good care. See our Care & Tips page.

WHAT MAKES MILLIONS BEAUTY PRODUCTS DIFFERENT FROM OTHER LASH BRANDS ON THE MARKET?

  • Always bringing eco and luxury together.

  • We offer the same quality as other lash brands for less.

  • We offer high quality lashes that are long lasting.

  • Each lash is handmade with love.
  • Our lashes are light-weight and comfortable to wear with easy application.

  • Our boxes are portable and environmentally friendly.

  • Our lashes are Vegan.

  • We have a beautiful collection of styles to choose from.

DO MILLIONS BEAUTY EYELASH STRIPS ONLY COME IN ONE SIZE?

Millions Beauty false eyelash strips come in one standard size, this allows you to trim them to fit your eyes.